Privacy Policy

Privacy Policy

Introduction

At https://senior-care-penitas-texas.primarycareaid.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various global privacy laws, ensuring your trust in our online platform.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these channels. However, please be informed that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides your interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this Privacy Statement.
  3. You engage with us through communications, such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We gather a range of personal data, categorized as follows:

  1. Account Information: This includes your user details and login credentials.
  2. Payment Information: We process details required for processing transactions, such as cardholder name, card number, expiration date, and security codes.
  3. Financial Information: Data related to your financial status, including banking information (if you choose to link your account) and transaction records.
  4. Purchase Information: Details about products or services purchased through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Information about your geographic location, obtained from your device settings (if enabled).
  7. Feedback: Any comments, suggestions, or reviews you provide to enhance our services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms in accordance with their privacy policies.
  9. Product Information: Details about the products and services that interest you on our platform.

We gather this data through direct user input, interaction with our features, and automated tracking technologies. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy agreements.

Cookies

We use cookies to enhance your experience and analyze website performance:

  • Strictly Necessary: These cookies enable basic functionality, such as logging in and navigating the site.
  • Preference: They remember user preferences, like language settings.
  • Analytics: Used to collect statistics on how our visitors engage with our site, helping us improve content and features.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data’s purpose is fulfilled, we securely delete or anonymize it from our systems to ensure its confidentiality.

Security Measures

To protect your personal information, we implement robust security measures:

  • Encrypted Communication: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: Our trusted partners adhere to strict privacy standards when handling your data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intended for individuals in this age group, and we do not knowingly collect personal data from them.

Your Rights

Depending on your location, you possess various rights concerning your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete information updated.
  • Erasure: Ask for the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by mail at the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page, and we encourage users to review it regularly for any changes.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or feedback, please reach out to us: